START HERE: AGENT ATTRACTION WORKSHOP FAQ

Agent Attraction Workshop FAQ 

This article relates to our Agent Attraction Workshop on October 13th-15th 2026. 

• Click here to learn more about General Admission
• Click here to learn more about VIP Upgrade: Access recordings forever, and join an exclusive VIP YouTube Blueprint Session on October 16th!

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➡️Purchase & Access

1. What exactly am I getting when I purchase the workshop? General Admission gets you a seat at the live workshop on Zoom, on the advertised date and time, full participation in the live Q&A, and the resources shared with attendees. It's a one-time purchase, not a subscription, and it won't renew or charge you again. Recordings aren't included with General Admission, those come with the VIP Upgrade that you can purchase here at anytime: CLICK HERE TO UPGRADE TO VIP

2. When and how will I receive my access details? Your access details are sent to the email you used at checkout, usually within a few minutes of your payment being approved. Double-check you entered the right email at checkout. If you don't see it, check Spam, Junk, and Promotions before reaching out to us.

3. I purchased but never got my access email. What do I do? First check Spam, Junk, and Promotions. If it's still not there, submit a ticket through our Support Portal at support.mikesherrard.com using the same email you used at checkout. Please don't purchase again, we'll verify your original purchase and resend your access within 24-72 hours.

4. I bought General Admission and the VIP Upgrade separately. Will I get one email or two? You may get separate confirmation and access emails for each purchase, so check for both if you upgraded after your initial purchase.

5. Where do I find my Zoom link, resources, and recordings? Everything lives in your Notion workshop hub, accessible from the link in your access email.

6. How do I update my card or billing information?

You can securely update your payment method and billing information through our customer billing portal:

CLICK HERE TO ACCESS BILLING PORTAL

From the portal, you’ll be able to:

• Update or replace the card/payment method on file

• Update your name, email address, billing address, and phone number

• View your open and paid invoices

For security, please do not send your card information directly through email or support messages. If you’re having trouble accessing the billing portal or updating your payment method, please contact our support team by submitting a ticket and we’ll help you.

➡️Refunds & Cancellations

1. Can I get a refund if I change my mind or can't make it? No. All sales are final. Because this is a digital product with access and resources delivered immediately after purchase, refunds aren't available for change of mind, non-attendance, scheduling conflicts, or technical issues on your end.

2. Are there any situations where I can get a refund? Yes, a few. You're eligible for a full refund or a seat at the next workshop if we cancel the workshop, reschedule it to a date that doesn't work for you, or fail to deliver your access due to an error on our side. If you were accidentally charged twice for the same purchase, that duplicate charge is refunded. Any refund rights required by law in your jurisdiction are honored too. Complimentary (free) registrations aren't eligible for a refund.

3. What happens if the workshop gets cancelled or rescheduled? You choose between a seat at the next available workshop or a full refund. If a technical issue on our end seriously disrupts the session, reach out through the Support Portal and we'll sort out the right resolution, which could be a replacement session or a refund.

4. I think I was charged twice. What should I do? Contact us through the Support Portal right away so we can look into it. Please reach out to us before opening a chargeback or dispute with your bank, most billing issues are resolved quickly once we can see your purchase. Filing a chargeback without contacting us first can result in losing access to the workshop, recordings, and bonus resources.

5. How long does an approved refund take to show up? Once approved, it goes back to your original payment method and typically shows up within 5-10 business days, depending on your bank or card issuer.

➡️VIP Upgrade & Recordings

1. What does the VIP Upgrade include? VIP includes attendance at VIP Day (a separate live session), access to recordings of both the main workshop and VIP Day, and lifetime access to bonus resources. It's a separate one-time purchase from General Admission.

2. I only bought General Admission. Can I still get the recordings? Recordings are only available to VIP members. If you'd like access to them, you'd need to add the VIP Upgrade. CLICK HERE TO UPGRADE TO VIP

3. When will the recordings be available? Recordings are uploaded within 4 hours after each session ends, they need a bit of time to process.

4. Is the VIP Upgrade refundable? It's a separate one-time purchase and, like General Admission, is final once your access is delivered. The same refund exceptions apply (if we cancel or reschedule, fail to deliver access, or there's a duplicate charge).